Terms of Service

Rooted Common Ground (rooted-common-ground.world) is operated by Neil Swift, trading as Rooted Common Ground, a sole trader registered in England and Wales. Contact: safety@rootedcommonground.world.

• You must be 18 or over.
• You must be a genuine person — no bots, no fake accounts.
• You must agree to these terms before using the platform.
• We can refuse or end membership at our discretion if terms are breached.

• Access to the Kindness Exchange, Needs Board, Grow Together, Groups and Events.
• Trust tier progression based on genuine participation.
• A Kindness balance — earned through real exchanges, not gifted or purchased.
• Love — received freely from other members.

• Any guarantee of availability of specific members or services.
• Any employment, contractor or agency relationship.
• Any guarantee that exchanges will be completed.
• Any liability for the outcomes of member interactions.

• Founding members: £10/year, locked for life.
• Standard members: £20/year.
• Discount codes available — half price or free at our discretion.
• Nobody is turned away for lack of funds — contact us for a hardship code.
• Payment is via Stripe. Membership runs for 12 months from the payment date.
• If membership lapses, your account moves to browse-only. Your data is preserved.
• Refunds: within 14 days of payment if you have not used the platform. After 14 days, no refund — but you can cancel renewal at any time.
• We may change membership prices with 60 days' notice to existing members. Founding members are exempt from price changes.

You agree not to:

• Impersonate another person.
• Harass, threaten or abuse any member.
• Post false, misleading or fraudulent listings.
• Use the platform for commercial gain or advertising.
• Attempt to extract personal data from other members.
• Attempt to circumvent location locks, trust tiers or area visibility rules.
• Use the platform to facilitate unlawful activity of any kind.
• Create multiple accounts.

• You own your content but grant Rooted Common Ground a licence to display it to other members.
• We can remove any content that breaches these terms without notice.
• We do not endorse or verify the accuracy of member-posted content.

• We operate a three-strike system: Warning → Suspension → Permanent ban.
• Serious breaches (harassment, fraud, safety violations) may result in immediate permanent ban.
• You can appeal any suspension within 14 days by emailing safety@rootedcommonground.world.
• On termination, your data is handled per our Data Retention Policy.
• If you are permanently banned, you may not rejoin under any name or account.

• Rooted Common Ground connects people — it does not employ, vet or guarantee them.
• We are not liable for any loss, damage, injury or harm arising from member interactions.
• We are not liable for losses arising from platform downtime or data loss beyond our reasonable control.
• Our total liability to you in any 12-month period is capped at the membership contribution you paid in that period.
• Nothing in these terms limits liability for death or personal injury caused by our negligence.

We will give 30 days' notice of material changes. Continued use after that date means you accept the new terms.

These terms are governed by the laws of England and Wales.